Customer had seen local display board advertised at Singletons Garden Centre. Called and expressed interest in the selection of various sizes and quality of ropes on offer and the large choice for colour options for the fittings.

Customers were an elderly retired couple with restricted access to their large steep stepped garden without any safety handrail. They wanted to get access to enjoy their garden.

Requested something for safety and to also enhance their garden.

We sent a member of our team out to measure up and survey the site. We conducted the following:

  • The different lengths of steps were measured to determine the length of rope required.
  • The different depths of the steps were measured to determine the length of posts to purchase on their behalf.

The customer was advised where the posts could be positioned, enabling the organised removal of shrubs/plants by their gardener.

Customer wanted regular access for their gardener to have easy access to planting areas for maintenance. We advised and therefore agreed the bottom level of rope would be installed using hook and eyes. The top set of rope would be installed using fixed end cups to carry out the tight handrail effect required and also for the feature.

Our team then went to work.

  • We dug our post holes and then installed and secured our posts.
  • We then began to install our rope and brass fittings (after the appropriate setting time).

Client highly delighted and asked for further work on their patio to be carried out by Rope World.



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